Coronavirus (COVID-19) Information


WE ARE HERE FOR YOU

As the impact of COVID-19 continues to evolve, our community’s health, well-being, and security remain our highest priorities. To ensure we are acting on the latest information and guidance, we continue to carefully monitor the situation and adjust our business operations and practices, as needed, based on the guidelines provided by the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

As always, we want you to feel confident that your money is protected and safe. Know that BankUnited is well capitalized and financially strong. Additionally, our liquidity levels are well-positioned and we have robust processes in place to monitor the ongoing liquidity of the bank as we continue to navigate through this time of economic uncertainty.

We continue to take proactive measures to ensure all of our banking activities remain uninterrupted while maintaining a safe environment for our employees and customers. To preserve the well-being of our employees, clients and community, we have put extra precautionary measures in place throughout our branches.

For the most recent information on COVID-19, we encourage you to visit the CDC website.

Business customers, please also view our Paycheck Protection Program updates.

 

Branch Updates

We’re open for you — with multiple servicing options to meet your needs and continue keeping our employees and customers safe. Our drive-thrus, ATMs, digital banking – and now, branch lobbies – are ready to serve your banking needs.

You can now bank inside at most of our branches. Visit our branch locator for branch hours and phone number.

Find a Branch/ATM

Save Time by Booking Ahead

We know your time is valuable. Whether you want to open a new account, apply for a business loan, or talk about setting your financial goals, our bankers are here to help at your convenience. By scheduling an appointment with us, we will have a Relationship Banker ready and waiting for you at your selected date and time to discuss your financial needs. No waiting in line and no question if someone will be prepared to assist you.

To schedule an appointment, please call our Client Care Center at (877) 779-2265

 

Important Information When Visiting a Branch

If you need to visit a branch, you'll notice we're taking the following safety measures:

  • Face masks or coverings is optional for customers who are fully vaccinated*
  • Face masks or coverings are required for customers who are not fully vaccinated*
  • Fewer customers at a time allowed in the branch
  • Directional signage inside the branch to show where you should stand
  • Plexiglass barriers at all teller lines and desks
  • Hand sanitizer available at the branch

*The CDC defines someone as “fully vaccinated” two weeks after they’ve received their final dose of the vaccine. This means you can follow these guidelines two weeks after you get:

  • The single-dose Johnson & Johnson vaccine
  • The second dose of the Moderna vaccine
  • The second dose of the Pfizer vaccine

 

Digital Banking

We strongly encourage you to take advantage of our digital banking services for 24/7 access to your accounts from the comfort of your home. You may access your accounts online or by using our mobile banking app at your convenience. From there, you can make payments, view transactions, transfer money, deposit checks, check your balance and much more.

Apple App Store     Google Play App Store


Client Care

Call our Client Care Center at (877) 779-2265 Monday through Friday, 8 AM–8 PM ET and Saturday, 9 AM–2 PM ET to speak with a representative about your banking needs.

 

ATMs

Our BankUnited ATMs will remain open 24/7. Use our ATMs to get cash, transfer funds and check balances. Click here to find an ATM near you

Thank you for your unwavering support and confidence.

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