Healthcare Concierge
It is a widely known fact that healthcare and insurance coverage can be a specialized area and incredibly difficult to navigate. There is an immense amount of time and money that can be spent in trying to find quality doctors, understanding what our insurance will cover, and financially planning for medical, dental, and/or vision bills. This is why BankUnited has enlisted the help of a healthcare concierge and expert in the field that can walk you through each and every step when using any of your healthcare benefits. The best part, it is already paid for. All you have to do is reach out to our very own BankUnited Health Pro, Nicole Yancey, from Alight or visit the member portal to explore some cost saving tools. Member.alight.com
Healthcare Questions?
Jennifer Fredrick
Email: jennifer.fredrick@alight.com
Phone: 800-513-1667 x 2925
BankUnited members say it best
“It's so easy now to look for the perfect doctor. Jennifer is always available to help and make it a smooth process. It's quick and easy. Thank you”
“I like the acknowledgement of the request and the response promptness.”
“Very helpful and kept me up to date by way of regular emails until the situation as resolved. I am very appreciative of the support and help provided. Thank you to all involved.”
“Received great customer service from Jennifer Fredrick, she stayed on top of the matter until it was resolved."