Healthcare Concierge

Navigating healthcare can be complex. To make it easier, BankUnited is introducing Healthee, a virtual healthcare assistant that helps you understand and manage your benefits with confidence.
Healthee will replace the current HealthCare Concierge service provided by Alight. You'll get early access to Healthee's Plan Comparison Tool on November 5, 2025, allowing you to compare your 2026 medical plan options side by side before making your open enrollment elections.
Beginning January 1, 2026, Healthee will offer full access to personalized tools and resources designed to help you find care, estimate costs and make the most of your BankUnited benefits, all in one place and at no additional cost.
What Healthee Offers:
- Healthee - Zoe: AI-Powered Guidance - Get instant answers to benefits questions 24/7.
- Healthee - Cost Transparency: A smart plan comparison. Review your option and estimated out-of-pocket costs to choose the best plan for you and your family.
- Healthee - Find Care: Search for in-network doctors, specialists, and facilities, compare costs and schedule care with confidence all in one place.
- Healthee - Review My Benefits: View your current coverage.
- Healthee - Plan Comparison Tool: Not sure which plan is right for you? Healthee's Plan Comparison Tool helps you weigh your options and choose the coverage that makes the most sense for you and your family.
*Important Note: Telehealth services through UnitedHealthcare will continue to be available in 2026. However, telehealth services may be subject to a fee.
