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Send and Receive Money with Zelle®

Enroll Now

A Faster Way to Send and Receive Money

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We have partnered with Zelle® to bring you a fast and easy way to send and receive money with friends, family, and people you know. With Zelle®, you can send money directly1 from your account to enrolled recipients in minutes, all from the convenience of our mobile app2 or online banking.

Mobile Friendly

Fast

Send money directly from your account to the recipient's account in just a few minutes.1
Fraud Protection

Safe

Send and receive money with Zelle® right from our mobile banking app or online banking.
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Free

There are no fees to send or receive money with Zelle® from our online or mobile banking app.

Enroll in 3 Easy Steps

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Login to the BankUnited Mobile Banking App or Online Banking

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Select "Send Money with Zelle®" to Start

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Enroll Your Email Address or U.S. Mobile Phone Number

Watch this video to learn more about how to enroll in Zelle®!


Don't have our mobile app?


Download it for free!

 

     

 

Follow These Simple Tips to Ensure Your Money Is Sent Safely:

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Know

Only use Zelle® to send money
to friends, family, and other people
you trust.

Verify

Make sure your recipient's name, U.S. mobile phone number and email address are correct before sending money.
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Be Aware

If a payment situation feels off, it probably is. Trust your gut and investigate.
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Fraud Prevention

Protect Yourself from Scams

Your financial security is our priority. Please keep the following tips in mind:


  • Refunds are not issued through Zelle.
  • We will never call or pressure you to reset your online banking password or request information via text.
  • Caller ID can be faked—always verify by calling us directly at 1-877-779-2265.
  • Never share your online banking credentials, passwords, or personal information through email, text, or phone.
  • Avoid giving remote access to your computer to unknown callers.
  • If a transaction seems suspicious, call us directly at 1-877-779-2265 to verify.

Visit Safety Education | Zelle for more resources.

Frequently Asked Questions


Can I cancel a payment?

Sep 25, 2024, 14:47 PM
Question : Can I cancel a payment?

You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel and then select "Cancel This Payment."

If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you know and trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.

If you sent money to the wrong person, please immediately call our Client Care Center at 1-877-779-2265 so we can try and help you.

 


For complete details on usage guidelines, see our Terms of Service.

1 U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. 

2 Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.