Skip To Main Content

FDIC-Insured - Backed by the full faith and credit of the U.S. Government

person on phone

Send and Receive Money with Zelle®

Enroll Now

A Faster Way to Send and Receive Money

BKU and Zelle Color Logo

We have partnered with Zelle® to bring you a fast and easy way to send and receive money with friends, family, and people you know. With Zelle®, you can send money directly1 from your account to enrolled recipients in minutes, all from the convenience of our mobile app2 or online banking.

Mobile Friendly

Fast

Send money directly from your account to the recipient's account in just a few minutes.1
Fraud Protection

Safe

Send and receive money with Zelle® right from our mobile banking app or online banking.
no minimum balance icon

Free

There are no fees to send or receive money with Zelle® from our online or mobile banking app.

Enroll in 3 Easy Steps

Number 1 in circle

Login to the BankUnited Mobile Banking App or Online Banking

Number 2 in circle

Select "Send Money with Zelle®" to Start

Number 3 in circle

Enroll Your Email Address or U.S. Mobile Phone Number

Watch this video to learn more about how to enroll in Zelle®!


Don't have our mobile app?


Download it for free!

 

     

 

Follow These Simple Tips to Ensure Your Money Is Sent Safely:

icon of hand holding 3 people

Know

Only use Zelle® to send money
to friends, family, and other people
you trust.

Verify

Make sure your recipient's name, U.S. mobile phone number and email address are correct before sending money.
ringing bell blue

Be Aware

If a payment situation feels off, it probably is. Trust your gut and investigate.
Hand pointing to Lock
Fraud Prevention

Protect Yourself from Scams

Your financial security is our priority. Please keep the following tips in mind:


  • Refunds are not issued through Zelle.
  • We will never call or pressure you to reset your online banking password or request information via text.
  • Caller ID can be faked—always verify by calling us directly at 1-877-779-2265.
  • Never share your online banking credentials, passwords, or personal information through email, text, or phone.
  • Avoid giving remote access to your computer to unknown callers.
  • If a transaction seems suspicious, call us directly at 1-877-779-2265 to verify.

Visit Safety Education | Zelle for more resources.

Frequently Asked Questions


How do I enroll and use Zelle®?

Sep 25, 2024, 14:13 PM
Question : How do I enroll and use Zelle®?

You can send, request, or receive money with Zelle®.

  • To get started, log in to the BankUnited Mobile Banking App and navigate to the "Send Money with Zelle®". To enroll, accept the terms and conditions, tell us your email address or U.S. mobile number and your BankUnited deposit account information. You will then receive a one-time verification code. Enter it and you're ready to start sending and receiving with Zelle®.
  • To send money using Zelle®, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send." In most cases, the money is available to your recipient in minutes if they are already enrolled with Zelle®.
  • To request money using Zelle®, choose "Request," select the individual from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review, and hit "Request." If the person you are requesting money from is not yet enrolled with Zelle®, you must use their email address to request money. If the person has enrolled their U.S. mobile number, then you can send the request using their mobile number.
  • To receive money, just share your enrolled email address or U.S. mobile number with a friend and ask them to send you money with Zelle®. If you have already enrolled with Zelle®, you do not need to take any further action. The money will be sent directly into your account, typically within minutes.

 


For complete details on usage guidelines, see our Terms of Service.

1 U.S. checking or savings account required to use Zelle®. Transactions between enrolled users typically occur in minutes. 

2 Data charges may apply. Check with your mobile phone carrier for details. App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play and the Google Play logo are trademarks of Google Inc.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.